Para Clinics Aotearoa
Last updated: 30 May 2025

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Introduction

At Para Clinics Aotearoa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the New Zealand Privacy Act 2020 and other applicable laws.

By using our website, booking our services, or participating in our clinics, you consent to the collection and use of your information as described in this policy.

 

1. What Information We Collect

We collect personal information necessary to provide and improve our paragliding coaching and related services, including:

• Identity details: Full name, date of birth, contact details (email, phone number, address)

• Booking information: Session types, dates, instructors assigned

• Pilot qualifications: NZHGPA membership number, pilot rating levels, medical declarations where required

• Emergency contacts and health information: For safety and emergency preparedness

• Payment details: Card information processed securely through trusted third-party payment processors (we do not store your full card details)

• Communications: Emails, messages, and feedback

• Website data: IP address, browser type, device information, and analytics collected via cookies or similar technologies

• Photos/videos: Media captured during sessions (only with your consent, used for education and marketing)

 

2. How We Use Your Information

Your information is used to:

• Confirm and manage bookings and sessions

• Assess your eligibility for specific training modules

• Communicate important safety, weather, or scheduling updates

• Provide course materials and support

• Maintain health and safety standards

• Process payments securely

• Improve our services and website experience

• Comply with legal, insurance, and regulatory requirements

• Send promotional material (only if consented)

 

3. Participant Eligibility and Registration

• All participants must complete and sign the Para Clinics Registration Form prior to participating in any course or session.

• This ensures you meet eligibility criteria and allows us to manage your safety appropriately.

 

4. Disclosure of Information

We do not sell, trade, or rent your personal information. We may share your data with:

• Coaches or instructors involved in your sessions

• Emergency services if necessary

• Payment processors (e.g., Stripe, Wix) for secure transactions

• Relevant regulatory bodies or insurance providers when required by law

 

5. Data Storage and Security

• Personal data is stored securely using reputable New Zealand and international service providers compliant with applicable privacy and security standards.

• We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

 

6. Your Rights under the Privacy Act 2020

Under New Zealand law, you have the right to:

• Access personal information we hold about you

• Request correction of any inaccurate or incomplete information

• Request deletion of your information (where legally permissible)

• Withdraw consent for marketing communications at any time

• Complain to the Office of the Privacy Commissioner if you believe your privacy has been breached

To exercise your rights or for any privacy concerns, contact us at:

📧 info@edgecraftwanaka.com

 

7. Use of Cookies and Tracking Technologies

Our website uses cookies and analytics tools (such as Google Analytics) to enhance user experience and understand usage patterns. You can control cookies through your browser settings.

 

8. Marketing Communications

We only send marketing emails or messages if you have opted in. You can unsubscribe anytime by clicking the unsubscribe link in the email or contacting us directly.

 

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updated versions will be posted on our website with the date of revision.

 

10. Contact Information

For any questions regarding your privacy or this policy, please contact:

Para Clinics Aotearoa
📍 16 McCormick Street, Three Parks, Wanaka, New Zealand
📧 info@edgecraftwanaka.com